Accessibility

Practical obstacles to getting furniture out: lifts, stairs, hallways, doors and the route to the van.

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What are you dealing with?

The route from the item to the door often determines more about a collection than the item itself. A narrow hallway, a front step in a walk-up entrance, or a gallery with a long walk to the lift: we run into obstacles like these every day, and they change how we plan a job.

How we approach it

With every request we ask about the route outside: is there a lift, how wide is the hallway, are there any tight corners along the way? Based on that we decide whether disassembly is needed and how many people we send. A photo of the route, alongside a photo of the item itself, helps us judge this accurately in advance.

Common examples

Think of a sofa that won't fit around a tight stairwell corner, a wardrobe in a walk-up flat with no lift, or a fridge that has to go out through a narrow kitchen doorway.

Specific situations within accessibility

no liftlift too smallnarrow staircasenarrow hallwaynarrow doorwalk-up apartmentgallery-access flatcanal houseapartmentbasementatticgarage boxstorage unitcity centrepaid-parking areano parking spotlong walking distanceclosed-off streetpedestrian zonesteep staircasespiral staircaserevolving doorturnstile at the entrancelow door framelow passagehigh thresholdshared gardenback entrancebasement flatsemi-basement homeupstairs flat without its own entrancehouseboatmezzaninesplit-level homehome on a canal islandnarrow footbridgeno drivewaydead-end streetone-way streetpedestrian-zone loading hoursbicycle streetmarket dayevent nearbyconstruction site at the entrancesecured complexkey held by the caretakervideo intercom at the entranceshared lift requiring bookinglift out of servicestaircase with a sharp bendnarrow spiral staircaseslippery floorraised thresholdno handrailvia the fire escapevia the emergency exitfull shared bike storagescaffolding out frontbusy moving daylimited access on a public holidayschool zone with restricted hoursmarket stall blocking the roadroadworks in the streettemporary diversionno storage room at the flatshared entrance with multiple tenantshard to reach due to bridges